Privacy Policy

1. What Labib Does

Labib is a private professional introduction assistant. You provide a small amount of contact and professional context, Labib may call you for a short discovery conversation, and our team may use that context to suggest relevant professional introductions.

Labib is not a public profile platform, social network, marketplace, or messaging product. Your information is used to support private, consent-based professional introductions.

2. Information We Collect

We may collect your phone number, email address, LinkedIn profile URL, intake form details, call status, call transcript, call recording URL where available, conversation summaries, professional persona details, match preferences, approval or decline decisions, scheduling context, and related operational notes.

We focus on professional context such as current role, background, goals, industries, expertise, hiring needs, partnership interests, investment interests where professionally relevant, preferred introduction types, boundaries, and availability preferences.

3. Information We Avoid

Labib is designed to avoid collecting or using sensitive personal information that is unrelated to professional introductions, including health, religion, politics, family or private life, financial account data, national ID numbers, or similar sensitive data.

If sensitive information is shared accidentally, we may exclude it from matching workflows, redact it, or delete it where practical.

4. How We Use Information

We use your information to receive and process intake submissions, call you, transcribe and summarize the discovery conversation, build a private professional persona, recommend potential introductions, request approval before any introduction, coordinate scheduling, send relevant emails, improve operations, prevent abuse, and comply with legal obligations.

AI tools may help summarize transcripts, extract structured professional context, classify replies, and suggest matches. AI-generated outputs are treated as untrusted until reviewed, validated, or constrained by Labib workflows.

5. Consent and Contact Sharing

No introduction is sent without the relevant parties approving it. You can decline any match. Labib does not share contact details with another person before the required approval has been captured.

Operators may review suggested matches and professional context to protect quality, relevance, and consent.

6. Service Providers

We may use trusted service providers to run Labib, including hosting, database, voice calling, transcription, phone infrastructure, AI processing, email delivery, scheduling, analytics, security, and operational tooling providers.

These providers process information on Labib's behalf for the services they provide. Examples of current or expected providers include Supabase, Retell, Twilio where needed, OpenAI, Resend, Google services, Vercel, and Google Analytics.

7. Analytics

We use Google Analytics on public-facing pages to understand website traffic, page performance, and intake funnel behavior. Analytics data helps us improve the public website and diagnose product issues.

Google Analytics may collect device, browser, page, referrer, and interaction information. You can control analytics collection through your browser settings, privacy tools, and Google's available opt-out controls.

8. Retention and Deletion

We retain professional introduction data for as long as needed to provide Labib, operate the private matching workflow, resolve support requests, maintain audit-friendly records, and comply with legal or security obligations.

You may request deletion of call transcripts or other personal information by contacting hello@trylabib.com. We may keep limited operational metadata where needed for security, compliance, dispute resolution, or record integrity.

9. Security

We use reasonable technical and organizational measures to protect Labib data. Admin access is intended to be limited to authorized operators, and internal information should not be exposed through public user-facing pages.

No system is perfectly secure. Please do not submit sensitive personal data unrelated to professional introductions.

10. Your Choices

You can decline suggested introductions, request transcript deletion, ask us to correct inaccurate professional context, unsubscribe from future outreach, or ask questions about how your data is used.

To make a request, contact hello@trylabib.com from the email address associated with your Labib submission.

11. Changes

We may update this Privacy Policy as Labib evolves. If changes are material, we will take reasonable steps to make the updated policy available on the public website.

12. Contact

Questions or requests can be sent to hello@trylabib.com.